Our Mission

GarmGems is your one-stop online shop for a quick and easy way to purchase your favourite designer items with confidence. If you are not 100% satisfied, neither are we!

 

We observed the pre-loved designer market and found numerous issues:

Issue 1 - Prevalence of Counterfeit Items

Issue 2 - Prevalence of Scams

Issue 3 - Slow Replies

Issue 4 - Slow Shipping

Issue 5 - Untracked + Uninsured Shipping Used

Issue 6 - Poor Packaging

Issue 7 - Hidden Flaws/Damages

Issue 8 - No Returns/Refunds

What do we promise? 

1. Authenticity Guaranteed

2. Safe To Purchase

3. Quick Replies

4. Same/Next Day Shipping

5. All Orders Sent Tracked + Insured

6. Quality Sustainable Packaging

7. Condition As Described

8. 14 Day Returns Policy