Every item sold by GarmGems undergoes a thorough authentication process and is verified as authentic before being listed.

We guarantee the authenticity of every item we sell - or your money back.

Brand New with Tags (BNWT) - Item is brand new and comes with all original tags.

Brand New without Tags (BNWOT) - Item is brand new but does not include original tags.

Pre-loved - Excellent - Item is in excellent condition with little to no signs of wear.

Pre-loved - Very Good - Item is in very good condition with slight visible signs of wear.

Pre-loved - Good - Item is in good condition and shows some visible signs of wear.

Pre-loved - Fair - Item is in fair condition and shows multiple visible signs of wear.

Our items are photographed in studio lighting to clearly showcase the overall condition of each item, alongside our stated condition grading.

We aim to accurately describe and showcase all items.

Any significant flaws or defects will be clearly detailed in the item description and shown in photos where possible.

We ship all orders same-day or next working day.

UK:

FREE - Royal Mail Tracked24 Delivery - Estimated 1-2 Working Days

£5 - Royal Mail Special Delivery - Guaranteed Next Working Day Delivery By 1pm

International:

Europe - £10 - Royal Mail International Tracked - Estimated 3-5 Working Days

Rest of World - £20 - Royal Mail International Tracked - Estimated 5-8 Working Days

We offer a 14-day returns policy. If you are not completely satisfied with your online purchase, please contact us within 14 days of receiving your order to notify us of your intention to return and initiate the returns process.

For more information, please see our Refund Policy.