Are you about to buy an item and unsure if it is authentic?
Have you already bought an item and unsure if it is authentic?
Have you been given a gift and want to find out if its authentic?
Are you trying to sell an item and want proof of its authenticity?
Need additional authenticity evidence to back up an item claim/case/dispute?
Or simply just intrigued at whether an item is authentic or counterfeit?
GarmGems' Authentication is for you!
We are specialists in a wide range of designer brands, dealing with them every single day. Our team of expert's knowledge paired with an extremely competitive authentication price makes us a great option to Authenticate your designer items!
We can authenticate the following brands: Amiri, Arc'teryx, Balenciaga, Balmain, BAPE, Burberry, Canada Goose, CP Company, Dior, Fendi, Givenchy, Gucci, MCM, Off-White, Palace, Palm Angels, Prada, Saint Laurent Paris, Stone Island, Supreme, Versace.
What photo's should I upload for Authentication?
Please ensure that you provide clear pictures. If your pictures are of a low quality and/or blurry, we may be unable to authenticate your item. We recommend providing as many of the following pictures in your upload for the quickest authentication:
1. Front Picture
2. Back Picture
3. Side Picture (only applicable for shoes)
4. Sole Picture (only applicable for shoes)
5. Neck Label
6. Size Label
7. All Sides of Wash Labels
8. Any Additional Labels (eg Certilogo's, holograms, QR Codes)
9. Serial Number or any codes (if applicable)
10. Underside of Zip Engravings
11. Zip Tag Engravings
12. Up Close Images of any Logo's/Badges/Buttons
13. Any Additional Items (if applicable, such as brand new tags, authenticity cards, dust bags, shoe boxes, packaging. Please also provide up-close photos of the labels, if any, on these items too.)
14. Any Additional images you deem may help in our authentication
How to correctly purchase an Authentication:
Step 1: To begin, locate the grey box above the 'Add to Cart' button. You can drag and drop files into this box to upload them, or simply click on it to browse your images to upload. Once you have selected an image, you will see a preview of this image. You can use our tool to crop the image to suit and then simply click the yellow 'Upload' button. This will then be uploaded into the grey box. Repeat these steps for all of your uploads.
Please note that we require a minimum of 3 images to be uploaded, and allow a maximum of 25 uploaded images. Images must be no larger than 10MB in size. Please refer to the above guide 'What photo's should I upload for Authentication?' if you are unsure of what to upload.
Step 2: Ensure all of the images that you want to upload have been selected and are present within the grey tab.
Step 3: Click the 'Buy it Now' Button.
Step 4: Simply Checkout and our team will begin authenticating your item, it's that simple!
What happens after I have paid for my authentication?
After you checkout and have purchased an authentication, your image upload's will be sent to our team of experts who will meticulously view the images and assess every aspect of the item in question including but not limited to: Item design, stitching, materials, logo's, badges, neck labels, size label, wash labels, label writing font, thickness, size and spacing, style codes, date code's and serial numbers.
After our team of experts have inspected and determined the authenticity of your item, you will receive your Digital Authentication Certificate (DAC) via email. The DAC will show your item in question and the authentication outcome. It will contain a unique reference and a QR code to verify the authenticity of your certificate, as this QR code will link to your certificate stored on our website. Click here to view our Authentication History.
How long does the authentication take?
We assess all authentication requests as soon as possible and typically respond within 24 hours with your certificate and authentication outcome. This time will depend on the product and the images provided. If we require additional images, we will contact you as soon as possible requesting these.
I need an urgent authentication, what can I do?
For more urgent authentications, send us a message on WhatsApp +447464 390168 for the quickest response. Typically, urgent authentication is available between 9AM - 9PM GMT.
What happens if you cannot determine the authenticity?
To put it simply, there is no charge! If our experts are unable to determine the authenticity of your item for whatever reason, you will be informed that we could not determine the authenticity of your item and we will refund you in full to your original payment method. Please allow 3-5 working days for the refund to be processed.
GarmGems is not affiliated with any of the brands that are authenticated. The opinions rendered at GarmGems are based from multiple years of knowledge and experience within the second-hand designer market by our team of experts. Although our Digital Authentication Certificate (DAC) can greatly help with any item claims/cases/disputes, we cannot guarantee a specific outcome.
- Authenticity Guarantee
- Secure Protected Payments
- Free UK Tracked Shipping
- 14 Day 'No Fuss' Returns
- In stock, ready to ship
- Inventory on the way